PLATINUM INVEST PRIVACY NOTICE

LAST REVISED: 23RD July 2025

Introduction

At Platinum Invest (“we”, “us”, or “our”), we recognize that your personal information is valuable and deserving of the highest level of protection. This Privacy Notice explains how we collect, use, share, and safeguard your personal data in connection with our website, applications, services, tools, and all related platforms (collectively, the “Services”).

This Privacy Notice, together with our Terms of Service, forms a binding agreement between you and Platinum Invest. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described herein, including the collection, processing, and disclosure of your personal information.

If you do not agree with our Terms of Service or withdraw your consent to the processing of your personal data, your account may be restricted or deactivated, and you may no longer be able to access our Services.

How Do We Collect Information?

Personal Identification Information: Such as your full name, date of birth, place of birth, nationality, gender, email address, residential address, phone number, and demographic details.
Supplemental Identification Data: Government-issued IDs (e.g., passport, driver’s license), taxpayer identification number, proof of income, employment status, and verification photos or live facial capture for identity authentication.
Financial Information: Bank account statements, wealth verification documents, and other financial records necessary for service provision and compliance.
Behavioral and Usage Data: Information about your activity on our platform, including pages visited, links clicked, time spent, actions taken (e.g., copy/paste, login attempts), and transaction history.
User-Generated Content (UGC): Any content you submit via our Services—such as messages, comments, reviews, audio, video, images, code, or text—will be collected and processed in accordance with this policy.
Location Data: IP address, GPS coordinates, Wi-Fi or Bluetooth signals, and other geolocation information derived from your device.
Device and Technical Data: Operating system, device type, browser version, language preferences, time zone, mobile network provider, device identifiers, and connectivity details.
Communication Records: Copies of emails, support tickets, chat logs, and survey responses exchanged between you and our customer service or third-party partners.
Metadata: Information associated with files stored or uploaded to our platform, such as photo timestamps, contact lists, or file attributes.
Additional Verification Information: We may request further data at our discretion to verify your identity, including real-time facial recognition or biometric data.
Social Media & Promotions: Personal information you provide through our social media channels, contests, or marketing campaigns.
Aggregated and Statistical Data: Non-personally identifiable data collected for analytical purposes, such as user trends, platform performance, and regional usage patterns. This is gathered using cookies, beacons, and similar technologies.

How We Use Your Information

To provide, operate, maintain, improve, and personalize our Services.
To enable your access to features such as account management, investments, downloads, content sharing, and collaboration.
To process transactions, verify identities, issue invoices, and fulfill contractual obligations.
To communicate with you regarding your account, including confirmations, updates, security alerts, and customer support.
To send promotional materials, newsletters, offers, event invitations, and targeted marketing communications (you may opt out at any time).
To analyze user behavior and platform usage for product development, optimization, and research.
To detect, prevent, and investigate fraud, unauthorized access, or illegal activities.
To personalize content, advertisements, and user experience based on your preferences and activity.
To respond to inquiries, handle complaints, and resolve disputes.
To ensure compliance with applicable laws, regulations, and industry standards.
To enforce our Terms of Service and protect our legal rights and interests.
To safeguard vital interests, such as in emergencies involving physical safety.

By submitting User-Generated Content, you grant Platinum Invest a worldwide, royalty-free, sublicensable, and perpetual license to use, reproduce, modify, and distribute such content for operational and promotional purposes. You are solely responsible for the content you provide and must ensure it complies with all applicable laws and this Privacy Notice.

How We Share Your Information

Service Providers and Vendors: Third-party partners who assist us in delivering our Services (e.g., payment processors, cloud hosting, customer support, analytics). These parties are contractually bound to protect your data and use it only for specified purposes.
Employees and Authorized Personnel: Internal staff, contractors, consultants, and affiliates who require access to perform their duties, subject to strict confidentiality and access controls.
Business Transfers: In connection with mergers, acquisitions, divestitures, or asset sales, your data may be transferred as part of the transaction, provided the recipient agrees to equivalent data protection standards.
Affiliated Companies: We may share data with subsidiaries, parent companies, or joint ventures under common ownership, all of whom are required to comply with this Privacy Notice.
Legal and Regulatory Authorities: We may disclose information to comply with legal obligations, court orders, government requests, or to protect our rights, property, or safety.
Social Media Integrations: Widgets (e.g., Facebook “Like” or “Share” buttons) may allow third-party platforms to collect data about your activity. Please review their privacy policies for more information.
With Your Consent: We will share your information in other ways only if you have explicitly authorized us to do so.

How We Protect Your Information

Protecting your personal data is a top priority. We implement robust physical, technical, and administrative safeguards, including:

Encryption of data in transit and at rest.
Secure authentication protocols and multi-factor authentication (MFA).
Regular security audits, vulnerability assessments, and employee training.
Role-based access controls and monitoring of data access.
Compliance with international data protection standards, including the Nigeria Data Protection Act 2023 (NDPA) and other applicable regulations.

While we employ industry-standard measures to secure your information, you also play a critical role in protecting your account. We recommend that you:

Use strong, unique passwords and change them periodically.
Never share your login credentials.
Monitor your account activity regularly.
Log out after using shared or public devices.

If you suspect unauthorized access, please contact us immediately at support@platinuminvest.org so we can secure your account.

Please note: Platinum Invest shall not be liable for damages or losses resulting from your failure to follow security best practices or from unauthorized use of your account.

Legal Basis for Processing Personal Data

Consent: You have given clear consent for specific processing activities.
Contractual Necessity: To fulfill a contract with you or take steps at your request before entering one.
Legal Obligations: To comply with laws, regulations, or lawful requests from authorities.
Legitimate Interests: When necessary for our business operations—such as fraud prevention, service improvement, marketing, analytics—provided these do not override your rights and freedoms.
Vital Interests: To protect someone’s life or physical safety.

You may withdraw your consent at any time by contacting us. However, withdrawal may affect your ability to use certain features of our Services.

Your Rights as a User

Access your personal data held by Platinum Invest.
Request rectification of inaccurate or incomplete information.
Request deletion of your data, subject to legal or regulatory retention requirements.
Data portability: Receive your data in a structured, machine-readable format and transfer it to another service.
Object to processing, including direct marketing or automated decision-making.
Restrict processing in certain circumstances (e.g., during disputes).
Lodge a complaint with the Nigeria Data Protection Commission (NDPC) or other relevant authority.

To exercise any of these rights, please contact us at compliance@platinuminvest.org.

Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to:

Maintain your login session.
Remember your preferences.
Analyze traffic and user behavior.
Deliver personalized content and ads.

You can manage cookie settings through your browser. However, disabling cookies may affect the functionality of our Services.

Retention of Your Personal Information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this notice, including for legal, accounting, reporting, or regulatory requirements.

Typically, we retain:

Account and transaction data: up to 6 years for compliance and audit purposes.
Device and usage logs: as required by law or for security monitoring.
Marketing preferences: Until you withdraw consent.

You may request account deletion at any time. After such a request, we will delete your data unless required to retain it for legal or regulatory reasons.

We may also anonymize or de-identify your data for internal research, analytics, or business improvement, which may be used indefinitely without attribution.

Third-Party Links

Our Services may contain links to third-party websites (e.g., advertisers, analytics providers, social networks). We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any information.

Third parties may use tracking technologies to collect data across websites and services for targeted advertising. You should contact them directly with any questions about their practices.

Users from Other Jurisdictions

Our Services are controlled and operated from Nigeria. While we welcome global users, you are responsible for ensuring that your use of our Services complies with local laws.

By using our Services, you acknowledge that your personal data may be transferred, stored, and processed outside Nigeria, including in jurisdictions with differing data protection laws.

We ensure such transfers are protected by:

Contracts incorporating standard data protection clauses.
Transfers to countries on NITDA’s White List or the GDPR Adequacy List.
Explicit consent where required.

Upon request, we will provide details of the safeguards applied to international data transfers.

Changes to This Privacy Notice

We may update this Privacy Notice periodically. The revised version will be posted on our website with an updated “Last Revised” date. If we make material changes, we will notify you via email or prominent notice on our platform.

Your continued use of our Services after any update constitutes acceptance of the revised policy.

We encourage you to review this notice regularly.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 13 without verifiable parental consent. If we become aware of such collection, we will promptly delete the information.

Contact Us

For questions, feedback, or data protection requests, please contact:

📧 Email: compliance@platinuminvest.org

📬 Mail: Platinum Invest
HOUSE 8, CLOSE 10, VICTORY PARK ESTATE,
CHEVRON ROAD, LEKKI,
LAGOS, LAGOS STATE,
NIGERIA
RC No: 8480561

🌐 Website: www.platinuminvest.org

📞 Support: support@platinuminvest.org